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Ability to create an incentive program framework
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Control the incentive programs offered by the franchisee. Determine the rule structure, rewards offered, groups, etc. You can have total control over what is/is not allowed |
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Ability to give franchisee some control
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Your franchisee will feel like they have control over their own program. The franchisee will be able to determine the award most suited to his/her demographics/ psychographics, how much to award, the behaviours to be awarded etc. |
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| Ability to monitor programs |
You can step in and offer coaching / guidance if a program doesn't seem to be going well in terms of rewards or redemptions. |
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| Ability to report on all programs |
As the "Master Administrator" you can report on all of the franchisee programs. You can see how much they award and how much the participants redeem. You can then offer suggestions for changes to the program. |
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| Run multiple program types concurrently |
Manage and report on many types of programs that can run at the same time. You decide whether the participants' points will pool or be kept distinct for each program. |
| Unique web address - "yourname".incentivesuite.com |
Log-in page with password reminder tools |
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| Welcome page, with your welcome message, logo Employee of the month and color scheme |
"My Account" sections for personal account information |
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| Shopping cart, order processing and order tracking |
Custom catalogue, custom point value |
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| Ability to choose language preference (optional) |
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| Establish the framework, including setting parameters, determining structure and components to be included, look/feel of the program and reward options. |
Edit participant information and view their account history |
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| Plug-in option for Training Module (online training and testing) |
Education and Training module management - displays test results |
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| Plug-in option for Employee Recognition (peer to peer and manager to employee) |
Change point earning options during the program |
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| Plug-in option for Sales module (report and process sales) |
Redemption report on points available, points redeemed |
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| Plug-in option for Lead generation module (report and process leads) |
Integrated email and communications tools |
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| Plug-in option for Service Awards (with or without printable certificates generated in PDF format) |
Edit orders and report on order status |
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| Group participants for reporting and program purposes |
Multiple program managers (set permissions based on hierarchy) |
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| Automated point award processing |
Point add/ remove and point award comment lines |
